Returns and Refunds

2-in-1 Folding Cane Seat: 90-day money-back guarantee

You have 90 days from delivery to return your Liftessa Cane Seat. Not happy with it for any reason? Write to contact@liftessa.com with your order number before the end of the 90 days. We send you the return instructions.

If a manufacturing defect shows up during those 90 days, we replace your cane seat or refund you, at your choice, and return shipping is on us. Send it back folded, with its strap, in a box that protects it.

Open-Back Bodysuit: 30 days to return it

You have 30 days from delivery to return your Liftessa Open-Back Bodysuit. Wrong size, or simply not for you? Write to contact@liftessa.com with your order number before the end of the 30 days. We send you the return instructions.

Send the bodysuit back clean, in a bag or envelope that protects it.

How refunds work

Once the return is received and checked, we refund the price of the product to your original payment method within 15 days. If the product arrived defective or is not the one you ordered, return shipping is on us.

Damaged or wrong item

If your order arrives damaged, incomplete or wrong, write to us within 7 days of delivery with a photo. We send a replacement or refund you, at your choice.

Your legal rights

These returns are in addition to the legal warranties and cancellation rights you have under the consumer protection laws of your country, state or province, including the Québec Consumer Protection Act. They never limit them.