Is Liftessa legit?
Typing “is Liftessa legit” or “Liftessa scam” before you buy from a shop you do not know yet is a healthy reflex. This page puts in one place everything you can check: who runs the store, how payment works, how your order is tracked, what happens if something goes wrong, and how your data is handled. Every point links to the page where you can verify it.
Who runs Liftessa
Liftessa is a brand of Y-M LLC, a limited liability company registered in the State of New Mexico, United States. Registered address: 8206 Louisiana Blvd NE, Albuquerque, NM 87113, United States. The website is hosted by Shopify Inc. These details are published on our Legal Notice page and repeated in our Terms of Sale, which apply to every order placed on liftessa.com.
What we sell
A short range, each product with its own detailed page: the Liftessa 2-in-1 Folding Cane Seat, our main product, and the Open-Back Bodysuit. Each page lists sizes, weights, materials and care, with common questions answered. A shop that hides the specifications has something to hide; ours are on the page.
How payment works
- Payment is taken when you place your order, through the secure payment methods shown at checkout.
- We never see or store your full card number.
- The total price, including shipping and any applicable taxes or fees, is shown on the checkout page before you confirm.
- If we spot an obvious pricing or description error before your order ships, we contact you and you may cancel at no cost.
Your order confirmation is your contract
Your order is confirmed when you receive our confirmation email. It contains a summary of your order: products, quantities, total price and our contact details. Keep it: it is the written copy of your contract.
How your order is tracked
Every order ships with a tracking number, sent by email as soon as your parcel leaves. You can follow your parcel at any time on our Track my order page, with your order number or your tracking number. The Cane Seat ships free with tracking; conditions for each product and country are on our Shipping page. If your tracking has not moved for several days, write to us with your order number and we find a solution with you.
What happens if something goes wrong
You change your mind
The Cane Seat comes with a 90-day money-back guarantee from delivery, for any reason. The bodysuit can be returned within 30 days of delivery. Write to us with your order number before the end of the period and we send you the return instructions.
The product has a defect
If a manufacturing defect shows up on your Cane Seat during the 90 days, we replace it or refund you, at your choice, and return shipping is on us.
The parcel arrives damaged, incomplete or wrong
Write to us within 7 days of delivery with a photo. We send a replacement or refund you, at your choice. If the product arrived defective or is not the one you ordered, return shipping is on us.
How refunds are paid
Once the return is received and checked, we refund the price of the product to your original payment method within 15 days. Everything is on our Returns and Refunds page.
Your legal rights stay intact
These returns come in addition to the legal warranties and cancellation rights you have under the consumer protection laws of your country, state or province. They never limit them.
How your personal information is handled
We collect what we need to process and deliver your order, answer you and handle returns. We never sell your personal information for money. Sharing information with advertising partners may count as a “sale” or “sharing” under some U.S. state laws, and you can opt out at any time on our Your Privacy Choices page. You can ask to access, correct or delete your information. All of it is in our Privacy Policy.
Good reflexes before buying from any online store
- Find the company. A real shop names its company and address. Ours: Legal Notice.
- Read the return policy. It should say how long you have and who pays return shipping. Ours: Returns and Refunds.
- Check the total before paying. Shipping and taxes should appear before you confirm, as they do at our checkout.
- Keep your confirmation email. It is your proof of purchase and your contract.
- Use a way to reach the shop. Ours is our contact page, and we answer every message.
Want to know more about us? Read About Liftessa and why choose Liftessa.
Frequently asked questions
Is Liftessa a scam?
No. Liftessa is a brand of Y-M LLC, a company registered in New Mexico, United States. Payment goes through secure checkout, every order ships with a tracking number, and each product has a published return window on top of your legal rights.
Who owns Liftessa?
Liftessa is operated by Y-M LLC, 8206 Louisiana Blvd NE, Albuquerque, NM 87113, United States. The website is hosted by Shopify.
Will I get a tracking number?
Yes. Every order ships with a tracking number, emailed to you as soon as your parcel leaves. You can also follow it on our Track my order page.
What if my order never arrives or arrives damaged?
If your tracking has not moved for several days, write to us with your order number and we find a solution with you. If your order arrives damaged, incomplete or wrong, write to us within 7 days of delivery with a photo: we send a replacement or refund you, at your choice.
Does Liftessa sell my data?
We never sell your personal information for money. You can opt out of targeted advertising at any time on our Your Privacy Choices page.